Alliance United

Alliance United Car Insurance, a Kemper Auto company, offers auto coverage in California. All policies meet California’s basic insurance requirements for vehicles.

UPDATED: Jul 31, 2024Fact Checked

Rachel Bodine

Insurance Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Insurance Feature Writer

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

UPDATED: Jul 31, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

UPDATED: Jul 31, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jul 31, 2024Fact Checked
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Alliance United Insurance

Average monthly rate for good drivers:

$135

A.M. Best rating:

N/A

Complaint level:

Low

Just the Basics

  • You can purchase basic coverage and add-on options such as rental reimbursement and roadside assistance from Alliance United Insurance in California
  • Alliance Insurance offers auto insurance options such as an SR-22 for drivers with suspended licenses or less-than-perfect records
  • Alliance United Insurance, a Kemper Auto company, offers several discounts to keep rates low

When shopping for car insurance, it is crucial to understand what coverage you want and read reviews for insurance companies in your area. This Alliance United review provides information on the company’s coverage options, availability, claims process, and discounts.

This review provides a comprehensive look at Alliance United’s insurance offerings so you can compare companies before requesting quotes. We’ll also cover information on specialty insurance offered by Alliance Insurance Company if you or a family member needs supplemental coverage.

Alliance United Car Insurance Coverage 

Headquartered in California, Alliance United Insurance company offers auto insurance to businesses, families, and individuals. Started in 2004, Alliance United Insurance Company is only available to California residents. Although coverage is only offered in one state, Kemper Auto acquired Alliance United in 2015. Due to the acquisition, coverage may be available to customers in other areas in the future.

Alliance United’s basic coverage options include property damage liability, bodily injury coverage, collision, medical payments, comprehensive, and underinsured motorist coverage. California drivers must carry bodily injury liability, property damage coverage, uninsured motorist bodily injury, and uninsured motorist property damage coverage. Alliance United’s basic coverage options meet California’s minimum insurance requirements.

Alliance Insurance Company also offers supplemental coverage options, including:

  • GAP insurance. This add-on insurance option covers the difference between the value of your vehicle when it was totaled and the amount of money you have to pay on your lease or loan. GAP Insurance is often recommended for luxury vehicles and may be required by your financing company. 
  • Rental reimbursement. This supplemental option helps you cover transportation expenses when your car is being fixed after a covered car accident. You can use this add-on to pay for a rental vehicle or public transportation. This coverage does not apply if you need a car on vacation. 
  • Roadside assistance. This add-on coverage option offers on-demand help when your car breaks down. This add-on can help if you have a flat tire, stalled battery, or you run out of gas.  
  • SR-22 coverage. This add-on is a certificate of financial responsibility provided by Alliance United Insurance. An SR-22 is required for some high-risk drivers by court order. 

Alliance United Insurance Company offers many options for high-risk drivers. While it is a good option for drivers with less-than-perfect records, you may end up paying a lot in fees for routine services such as automatic billing and phone payments.

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What car insurance discounts are available?

Car insurance is expensive, but you can reduce your monthly payments by finding a rebate or discount. Alliance United offers discounts for various reasons, including getting good grades, driving carefully, or buying a vehicle equipped with certain safety features. The company offers various deals, including:

  • Multivehicle discount
  • Defensive driver course discount
  • Multipolicy discount
  • Safe driver discount
  • Drivers over a certain age discount

Remember that the discounts for multivehicle policies vary depending on various factors. For instance, your deductible amount will go down a certain amount each year you don’t have a significant traffic violation or collision. Also, Alliance United offers a vanishing deductible program that helps drivers reduce their deductible by driving safely.

What states does United Alliance offer coverage in? 

Alliance United Insurance coverage is only available to drivers needing car insurance in California. However, it was recently acquired by Kemper Auto, and the coverage area may expand as a result. Thus, United Alliance has a much smaller coverage area than many other insurance companies. 

Read more: Kemper Car Insurance Review

How To File a Car Insurance Claim With Alliance United

Many events can require Alliance United policyholders to use their insurance. The most common events that result in claims are rear-end accidents, vandalism, windshield damage, weather-related damage, and theft.

You need to file a car insurance claim to repair your car or replace it after it is damaged in a covered event. Gathering the proper evidence right after the collision and contacting Alliance United are the most essential steps to quickly getting back on the road. You can file a claim with Alliance in the following ways:

  • On the telephone
  • Via the Alliance United website
  • Via the mobile application 

Before you file a claim, you should know information about your Alliance auto insurance policy, such as your coverage limits and your deductible amount. If you are making a comprehensive or collision claim, you should know whether you have rental reimbursement coverage. You should gather the following information before filing your claim:

  • Contact information for the other motorists involved in the collision
  • Crash details including date, time, and contributing factors
  • Photographic evidence of property damage and contributing factors
  • Contact information for responding police officers
  • A copy of the accident report, if completed  

You should file your claim with Alliance as soon after the accident as possible. Many states have limits for making claims, and you could miss your opportunity to receive financial compensation if you wait too long.

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Does Alliance United offer any other type of insurance?

Alliance United Company lets you bundle your car policy with other types of insurance. It offers the following types of insurance:

  • Boat insurance
  • Commercial vehicle insurance
  • Condo insurance
  • Home insurance 
  • Renters insurance 
  • Life insurance
  • Health insurance 

You should talk with a sales agent for more information about multipolicy discounts in your area. You can maximize your discounts by adding as many policies are possible to your bundle.

Alliance United Insurance: Final Thoughts 

Alliance United has a minimal coverage area, only offering insurance to California residents. It also provides SR-22 coverage for those who require this type of insurance due to a suspended license or other driving problem. When you go with Alliance, you can buy a basic coverage plan plus insurance add-ons, including GAP coverage and roadside assistance.

Alliance United provides discounts to keep rates affordable for policyholders. Included are discounts for completing a defensive driver course, getting good grades, and adding multiple vehicles to your policy, among others.

While Alliance offers affordable insurance, particularly for those with less-than-stellar driving records, it rates below average for customer satisfaction. The company has numerous client complaints related to coverage limitations, unfriendly customer service agents, fees, and slow claims processing. Alliance also adds fees for many standard features, including automatic billing, online payment processing, monthly payment plans, and SR-22 forms.

Alliance United Insurance offers a mobile app feature that lets policyholders perform multiple functions in one place. Members can access policy identification cards in the app, make a payment, or access policy coverage limits. The app can be downloaded on both iOS and Android devices.

Rachel Bodine

Insurance Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Insurance Feature Writer

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

Reviews
for Alliance United Insurance Company - A Kemper Company

2.93 (164 reviews)
1
November 3, 2021

jsalas

Horrible auto insurance!

Can’t say much on customer service because they never answer their phone or return phone call. Transparency is something they lack in . DO NOT get this company as your auyo insurance, only if you like [REDACTED] . No one has spoke to me about my claim since I filed it . Anyone using kemper for auto trying getting a hold of their so call supervisor [REDACTED] maybe someone else besides me have better luck on getting help.
5
August 1, 2020

tinkunicorn

great

loved them just lost my job and had to give them up. very affordable and eager to help the customers out
4
June 16, 2020

mglib

Happy with this service!

Very good! Always reliable and easy to use. Have been using this for many years and have recommended to all my friends and family and everybody loves it
5
May 4, 2020

Scottwalt

Great and easy

This was a great and easy process with this company I referred to anyone Anytime Anyplace so if you're looking for a great policy please check this company out you will not be disappointed
5
March 25, 2020

saintmarco

Best auto insurance for the average american

Best company you can get an auto insurance from. their service is durable and reliable and efficient , kindly go for Alliance insurance for the best auto insurance
3
February 5, 2020

ThomasVitacco

We Unite

Everything went well besides when you had to call them or talking to customer service . It would always take forever when I called
1
January 11, 2020

AnonymousLG

The No Call Back Lack Of Compassion Company

Car insurance review they are very bad in customer service. I got into an accident and they gave me the run around. The appraiser [REDACTED NAME] does not return any emails or returns call nor her manage. Manager you’re lucky I don’t have your name handy.. What the heck they both just ignore..!!??! I never get a clear answer when you actually get someone on the line. I’ve been waiting since December to get reimbursed on a rental car wh...
Car insurance review they are very bad in customer service. I got into an accident and they gave me the run around. The appraiser [REDACTED NAME] does not return any emails or returns call nor her manage. Manager you’re lucky I don’t have your name handy.. What the heck they both just ignore..!!??! I never get a clear answer when you actually get someone on the line. I’ve been waiting since December to get reimbursed on a rental car which their process is on a reimbursement basis.. Stick to more reputable companies like Mercury or State Farm. I hope this helps the consumers.
1
November 26, 2019

Stela

Alliance Ins cancels policy-takes 4 days to notify insured.

My debit card was replaced and mailed to me. I activated the new debit card, spoke to an agent at the bank, as the card numbers were the same and no other action was needed. As it happened, Alliance United's request for funds on 8/27 were not released by my bank due to the new expiration dates on the replacement debit card. On 8/29, I was involved in an accident, and was not informed that the payment had been refused, not by the bank, nor Allian...
My debit card was replaced and mailed to me. I activated the new debit card, spoke to an agent at the bank, as the card numbers were the same and no other action was needed. As it happened, Alliance United's request for funds on 8/27 were not released by my bank due to the new expiration dates on the replacement debit card. On 8/29, I was involved in an accident, and was not informed that the payment had been refused, not by the bank, nor Alliance. Alliance cancelled my policy at midnight on 8/27 and generated an automatic USPS letter that notified me 4 days after - they had cancelled my policy that I was not insured. This was a devastating sequence of events, the USPS notification of the non payment of the premium was an unsafe action in response. Alliance could have called, texted or emailed the news of the snafu with the debit card.
1
October 19, 2019

vero13

stay away

they suck i got into an accident and they gave me the run around and still do they dont return calls ande never give a clear answer when you actually get someone on the line
1
October 4, 2019

Simontoyou

[REDACTED WORD] alliance united

Piece of [REDACTED WORD] company that doesn't give a [REDACTED WORD] about their customers. They will charge you extra at every possible point, they will never contact you by phone or email, and they have no respect for loyalty. I would rather be scammed to my face than stabbed in the back.
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