21st Century Car Insurance Review for 2024 [Find Rates and Discounts Here]

This 21st Century car insurance review shows that experienced drivers get the best rates, starting at $41/month. J.D. Power ratings of 865/1,000 and A+ ratings from BBB reflect great 21st Century insurance customer service. It operates under the Farmers Insurance brand but isn't available in all states.

UPDATED: Dec 3, 2024Fact Checked

Merriya Valleri

Expert Insurance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Expert Insurance Writer

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

UPDATED: Dec 3, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

UPDATED: Dec 3, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 3, 2024Fact Checked
3.6
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21st Century Insurance Company

Average Monthly Rate For Good Drivers

$41

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Efficient digital platform
  • Competitive discounts for safe drivers
  • Financial stability for claim payouts

Cons

  • Not sold in every state
  • More expensive rates, especially for young drivers

This 21st Century car insurance review reveals two standout benefits: an above-average J.D. Power rating of 865/1,000 for customer satisfaction and cheap rates for as low as $40 per month. Good drivers can save up to 20%.

21st Century Car Insurance Review

As part of Farmers Insurance Group, 21st Century Insurance Company is a digitally-focused provider offering competitive rates, particularly for safe drivers over 35.

21st Century Car Insurance Rating

Rating Criteria21st Century Insurance TP Logo
Overall Score3.6
Business Reviews3.0
Claim Processing3.0
Company Reputation3.0
Coverage Availability4.6
Coverage Value3.2
Customer Satisfaction4.0
Digital Experience3.5
Discounts Available5.0
Insurance Cost3.9
Plan Personalization3.0
Policy Options2.8
Savings Potential4.3

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While its user-friendly website and mobile app streamline policy management and claims filing, potential customers should note that coverage is not available in all states. California drivers are now served under the Toggle brand.

Although car insurance rates by state vary, you can find cheap 21st Century car insurance quotes anywhere by entering your ZIP code.

Just the Basics

  • 21st Century Insurance offers competitive rates starting at $40 per month
  • The company has a 3.6 rating for discounts and customer service
  • 21st Century provides 15% discounts for multi-vehicle policies

21st Century Car Insurance Pricing & Policy Types

Our 21st Century auto insurance review compares quotes and finds that this provider is all about competitive rates and digital access. It offers the basic types of coverage — liability and full coverage.

21st Century Car Insurance Monthly Rates by Age, Gender, & Coverage Level

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$235$690
Age: 16 Male$260$735
Age: 18 Female$195$590
Age: 18 Male$215$630
Age: 25 Female$85$260
Age: 25 Male$90$280
Age: 30 Female$65$200
Age: 30 Male$70$215
Age: 45 Female$42$142
Age: 45 Male$41$140
Age: 60 Female$39$130
Age: 60 Male$43$135
Age: 65 Female$38$125
Age: 65 Male$40$132

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You won’t find many different policy types at 21st Century. It only offers basic liability, collision, comprehensive, uninsured motorist, and medical payments coverage. Drivers can add roadside assistance, but it will raise your rates. If you want more policy options, check out our guide on how to find the best car insurance policy for you.

21st century car insurance review: 21st century insurance website

Along with coverage and policy type, your driving record will also have a big impact on 21st Century car insurance rates.

This graph demonstrates 21st Century’s risk-based pricing model, where safer drivers are rewarded with lower premiums while high-risk behaviors result in substantially higher insurance costs.

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Car Insurance Showdown: 21st Century vs. Top Companies

Even as part of the Farmers Insurance Group, 21st Century Insurance still has higher rates than its parent company. When comparing 21st Century vs. Liberty Mutual, we can see that 21st Century generally charges more across all age groups, with particularly notable differences for younger drivers.

Similarly, in a State Farm vs. 21st Century comparison, State Farm offers significantly lower rates, sometimes less than half of what 21st Century charges for teenage drivers.

21st Century Car Insurance Monthly Rates vs. Top Competitor by Age & Gender

Insurance CompanyAge: 17 FemaleAge: 17 MaleAge: 25 FemaleAge: 25 MaleAge: 35 FemaleAge: 35 MaleAge: 65 FemaleAge: 65 Male
21st Century Insurance: 21st Century car insurance review$260$280$145$155$125$132$115$120
Allstate: 21st Century car insurance review$181$190$145$155$158$157$142$147
Farmers: 21st Century car insurance review$172$180$140$145$136$136$125$130
Geico: 21st Century car insurance review$97$93$85$90$78$78$75$80
Liberty Mutual: 21st Century car insurance review$187$215$155$160$167$170$150$155
Nationwide: 21st Century car insurance review$136$150$120$130$111$112$105$108
Progressive: 21st Century car insurance review$141$146$118$122$109$103$100$105
State Farm: 21st Century car insurance review$101$111$90$95$84$84$80$85
Travelers: 21st Century car insurance review$107$116$98$102$96$97$91$94
USAA: 21st Century car insurance review$80$85$70$75$58$57$52$55

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Looking at 21st Century vs. Geico, the difference is even more striking – Geico consistently offers some of the lowest rates across all age groups, with premiums often $100-150 less per month than 21st Century.

While 21st Century now operates in California as Toggle, the overall pricing strategy and coverage options remain similar to the parent company’s standards.

21st Century Insurance Discount Programs

Perhaps most noticeable is what 21st Century car insurance discounts could save you, which is as much as 25% for safe drivers and multi-policy holders.

21st Century Car Insurance Discounts by Potential Savings

Discount Name21st Century Insurance: 21st Century car insurance review
Good Driver20%
Superior Driver18%
Anti-Theft Device15%
Good Student15%
Multi-Vehicle15%
Mature Driver2%

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Good student discounts and safety feature incentives are also available for customers to save. These discounts make 21st Century particularly attractive for safe drivers and students with good academic performance.

21st century car insurance review: good student car insurance discount defined

Combined discounts reduce the cost of auto insurance. For instance, though the 2 percent discount for senior drivers looks small, it can be bundled with other discounts to make for greater savings.

21st Century Customer Service Reviews & Insurance Ratings

21st Century Insurance reviews can be assessed through multiple independent rating agencies that evaluate various aspects of their service. Each agency provides insights into different aspects of the company’s performance, creating a comprehensive picture of its standing in the insurance industry.

21st Century Car Insurance Business Ratings & Consumer Reviews

Agency21st Century Insurance TP Logo
J.D. Power TablePress LogoScore: 865 / 1,000
Above Avg. Satisfaction
Score: A+
Great Business Practices
Consumer Reports TablePress LogoScore: 72/100
Avg. Customer Satisfaction
Score: 2.85
More Complaints Than Avg.
A.M. BestScore: A
Excellent Financial Strength

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On the financial side, the A rating from A.M. Best demonstrates excellent financial strength and a strong ability to meet insurance obligations.

Check out a real customer that writes a review to determine 21st Century Insurance customer service ratings, like Rachel B.’s 5-star Yelp rating highlighting their efficient claims handling.

Prospective customers should weigh these factors and reviews against their specific insurance needs and priorities when comparing 21st Century auto insurance quotes to other companies.

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Pros and Cons of 21st Century Car Insurance

  • Competitive Discounts: Offers up to 20% savings for good drivers and multiple discount options for various driver profiles.
  • Digital Experience: User-friendly website and mobile app provide easy policy management and claims filing.
  • Financial Stability: An “A” rating from A.M. Best signifies outstanding financial strength and a dependable ability to fulfill claims.

For experienced drivers and those who want the convenience of going digital and the savings that go with it, 21st Century Insurance is a particularly strong choice among the options.

  • Limited Availability: 21st Century no longer sells California insurance (operates as Toggle) and is not available in all states.
  • Higher Youth Rates: Significantly higher premiums for drivers under 25 compared to competitors like Geico and USAA.

The higher rates for younger drivers and the limited state availability might turn off some, but the company’s strong financial backing and efficient claims processing will make it a good choice for some drivers.

Deciding on 21st Century Insurance

In our 21st Century Insurance car insurance review, we find that the company’s biggest strength is its competitive discount program, which allows good drivers to save up to 20%. Before buying car insurance, note that its weakness is that it only operates in a limited number of states, including the conversion to Toggle in California.

We find that 21st Century Insurance's biggest strength is its competitive good drivers and multiple discount program.

Michelle Robbins LICENSED INSURANCE AGENT

For experienced drivers over 35 with clean driving records and a desire for digital service options, the insurance provider is the best fit. 21st Century Insurance really stands out for its impressive J.D. Power score of 865 out of 1,000 and above average for customer satisfaction in claims handling and overall service.

Ready to find cheaper car insurance coverage in your state? Enter your ZIP code to begin to compare 21st Century Insurance quotes.

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Frequently Asked Questions

How good is 21st Century Insurance?

21st Century car insurance is well-rated, especially for customer satisfaction, with an above-average J.D. Power score of 865/1,000. Its competitive rates, starting at $40 per month, and digital convenience make it a strong choice, particularly for experienced drivers with clean records.

Who owns 21st Century car insurance?

21st Century is part of the Farmers Insurance Group. Farmers is one of the best car insurance companies to look for.

Is 21st Century Insurance Company legit?

Yes, 21st Century is a legitimate insurance provider with an A.M. Best rating of “A” for financial strength, ensuring its ability to meet claims obligations. Its positive customer reviews also highlight efficient claims handling.

Get the right car insurance at the best price — enter your ZIP code to shop for coverage from the top insurers.

What is 21st Century Insurance called now?

In California, 21st Century operates under the Toggle brand. However, in other states, it still operates under the name 21st Century Insurance.

Is 21st Century Insurance the same as Farmers Insurance?

21st Century is part of the Farmers Insurance Group, but it operates independently with a digital-focused approach and distinct branding, especially outside California. Learn more in our Farmers review.

How do 21st Century insurance policies differ from Farmers?

Although it’s under the Farmers’ umbrella, 21st Century offers a digital-first approach, appealing to experienced drivers over 35. Farmers provides more extensive in-person support and a broader range of policy options tailored to different demographics.

What happened to 21st Century Insurance in California?

21st Century rebranded to Toggle in California, though it maintains a similar coverage structure under this new name in the state.

Is 21st Century Insurance now Toggle?

Yes, in California, 21st Century Insurance has rebranded to Toggle. Based on Toggle car insurance reviews, they focus on a similar target market and coverage options.

What is the coverage of the 21st Century?

21st Century Insurance offers various types of car insurance coverage, including liability, collision, and comprehensive insurance.

Can I cancel my 21st Century policy online?

While 21st Century Insurance provides a user-friendly digital platform for policy management, you may need to contact customer service directly to complete a cancellation, as online cancellation policies vary. Enter your ZIP code to find cheap car insurance after canceling coverage.

Merriya Valleri

Expert Insurance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Expert Insurance Writer

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

Reviews
for 21st century insurance

3.71 (311 reviews)
0.5
April 5, 2024

Victor Burgos

21st century insurance review

Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal ...
Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal action!!
1
September 6, 2023

Crisssy_

Horrible insurance carrier

Horrible company. There is none picking up the calls in time of need. They keep billing but none is available to talk. Do not get this insurance or you will be left hanging.
1
June 16, 2023

Andie_Alcantar

Crapy n expensive

This insurance is horrible , good luck ever getting a representative, it takes hours n I'm not exaggerating 2 speak 2 some n majority of the time they hang up on u, been wth them 4 10 years, no tickets or accidents n every year it goes up $100 or more its time 2 go
1
April 6, 2023

BruP

Not Responsive at all.

I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section ...
I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section on their website. I finally got fed up and sent them a cancelation email and along with removing my auto-pay option. They got back to me imminently, approving my cancelation. This shows that they were not responsive when I was trying to change my policy for a cheaper rate, but ok w/ me canceling my plan after being a customer for more than +6 years. The moral of this review is that they are not responsive at all.
1
February 7, 2023

acalord

No the same company it was now that Farmers has taken it ove

Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have be...
Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have been appalled with the service. The only site has gone cheap and useless, most of the options don't work like changing a credit card for autopay. Resetting your password is a nightmare. forcing you to change your password is done without notice, they will make you try your password many time till you finally figure out they demand changing it and don't inform you. Calling to fix problems online they will charge you account $3 calling fee. Can you bevel that? Plus the robot call will ask so many useless questions wasting time then tell you no one is available and hang up. Its time to dump 21st century all Farmers did was take a good company over and destroy everything
5
December 15, 2020

hmegens1941

HM 21st Century review

I have been with this company since 2013. They were there to help me through a tough time when I had my accident. Service was superb.
2
August 25, 2020

naq71

No price matching/Nothing for loyal customers

This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them...
This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them because they had no care that I wanted to change companies after my insurance went up $100+. Yes, I added a new car, but even when I added a 2006 Lexus the price went up $100 then as well. My total was $414 per month, and that was low-medium coverage! I helped AAA will treat me as well, but I am so disappointed. 😢😤
1
December 13, 2019

Mometh bousso

21st Century Insurance review

This insurance not good never put your car there bad costumer service I have a accident and I was paying full coverage but they never pay me
2
December 9, 2019

spicy77

Incessant rate increase make 21st Century a poor choice.

In general this company is known for having the lowest rates in town but over the last five years I have noticed my rates going up over time. I have never had an accident and the company is supposed to reward you for this, but my rates keep going up. I am at the point that if I get another rate increase in the next six months, I am going to bail and go with another provider.
5
October 1, 2019

mikedupont

21s century company review

i actually enjoyed the experience but since i found a better alternative i canceled it, but it is really a good company they deserve their good reputation.
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<h3>21st Century Car Insurance Monthly Rates by Driving Record</h3>
<h3>21st Century Car Insurance Monthly Rates by Driving Record</h3>