Farmers Car Insurance Review in 2024

Farmers Insurance offers a wide range of auto insurance products to customers in 42 states. Farmers car insurance customers can choose add-on products such as roadside assistance and loss of use protection. The NAIC gives it a high-ranking score on the customer complaint index, with lower-than-average customer complaints.

UPDATED: Aug 20, 2024Fact Checked

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from Seve...

Professor & Published Author

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the need ...

Licensed Insurance Agent

UPDATED: Aug 20, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

UPDATED: Aug 20, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Aug 20, 2024Fact Checked
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Farmers Insurance

Average monthly rate for good drivers:

$139

A.M. Best rating:

A

Complaint level:

Low

Just the Basics

  • Farmers Insurance is a highly rated company, providing liability, collision, comprehensive, and uninsured/underinsured motorists coverage to residents in 42 states
  • The company’s rates are competitive for some drivers but substantially higher for teens, though it does offer driver discounts
  • Customers have multiple options for filing a claim, including a convenient mobile app

The U.S. has almost 2,500 insurance companies that offer property and casualty coverage, including auto insurance, making the hunt for the right insurance company for you a daunting process. With our in-depth Farmers auto insurance review and free quotes from top companies, we aim to make your task easier.

We tell you everything you need to know to decide if this company offers the coverage you need without stressing your budget, providing information about coverage options, customer reach, and the claims process. We also let you know how to save money on your monthly rates with Farmers car insurance.

Farmers Car Insurance Coverage

Farmers insurance opened in 1928, claiming to provide customers quality insurance at affordable rates. The company survived the Great Depression, subsequently expanding its services and coverage areas. Today, the company provides car insurance products to more than 10 million customers in 42 states.

The company offers a wide range of coverage options, allowing customers to build a custom policy to satisfy their needs. Standard products on Farmers’ coverage menu include:

  • Liability protection. Almost every state and the District of Columbia require this coverage. It covers property damage and medical expenses others incur when you are at fault in a car accident.
  • Collision coverage. If you are at fault in an accident or hit an animal or object, this coverage pays for damages to your vehicle.
  • Comprehensive insurance. Comprehensive coverage pays for damages to your vehicle that aren’t caused by an accident. Examples include hail damage, theft, and vandalism.
  • Uninsured/underinsured motorist. Though most states require liability insurance, sometimes people don’t comply. This type of coverage pays for vehicle and bodily injury damages for you and your passengers if an uninsured motorist causes your accident. It also pays for damages when the at-fault driver does not have sufficient coverage.
  • Medical and personal injury protection. These coverages pay for your medical expenses and lost wages no matter who is at fault in a car accident. No-fault car insurance states require their residents to carry this kind of coverage.

Farmers also offers several specialized products for customers who desire a broader spectrum of protection. Towing and roadside assistance, rental car reimbursement, and loss of use coverage are all on the company’s product list.

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How much does Farmers car insurance cost?

How much you pay for car insurance depends on several factors, so it helps to understand your insurance policy before you commit. Where you live influences your rates. Variations exist across and within states, and urban areas tend to have higher rates than rural areas. Your age, marital status, and credit score can all impact your rate with Farmers Insurance.

Your rates are also affected by what kind of coverage you get. The more protection you have, the more insurance costs. Your rates also vary with different deductible levels or policy limits. Farmers rates are competitive for single adults and older adults, but the company charges significantly higher rates for teen drivers than other companies.

What auto insurance discounts are available with Farmers?

Taking advantage of discounts is one way to reduce how much you pay for your Farmers car insurance. Drivers frequently neglect to investigate available discounts in their search for car insurance. Farmers offers the following discounts to its customers:

  • Safe drivers
  • Safety features
  • Bundled insurance
  • Multi-car
  • Paperless billing
  • Mature drivers
  • Pay in full
  • Pay on time
  • Auto-pay
  • Good student
  • Distant student

Farmers has an additional safe-driver program called Signal, which uses a device in your vehicle to track your driving habits. When you sign up for this, you receive an immediate 5% discount and can potentially lower your bill by 15% when your policy renews.

Discounts can vary depending on the state you live in. It’s a good idea to check into what your options are. Additionally, you may want to periodically check in with the company during your policy period to make sure that it doesn’t have new discounts that you may qualify for.

What states does Farmers auto insurance offer coverage in?

While Farmers Insurance is one of the largest auto insurance companies in the U.S., it is not available in every state. You can purchase a Farmers auto insurance policy in every state except the following:

  • Alaska
  • Delaware
  • Hawaii
  • Maine
  • New Hampshire
  • Rhode Island
  • Vermont
  • West Virginia

Farmers is also not offered in the District of Columbia.

The Better Business Bureau has accredited Farmers Insurance since 1951. The BBB gives it an A- rating, but its customer rating is 1.39/5, with 195 reviews posted. The National Association of Insurance Commissioners assigns the company a complaint rating of 0.79 for its auto insurance division, making it 21% less likely to receive a complaint than similar companies in the industry.

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How To File a Car Insurance Claim With Farmers Car Insurance

Farmers offers multiple claims filing methods. You can choose between filing online, using the company’s mobile app, or talking to a claims representative on the phone. The website provides valuable information for customers when it’s time to file a claim. When you file a claim, be sure you have the following information ready:

  • Your policy number and the accident date and time
  • Accident location, road conditions, and weather conditions
  • The name, contact, and driver’s license information for other drivers involved in the collision
  • The vehicle and insurance information for other drivers
  • Name and contact information for passengers and witnesses

After you file your claim, you can check on the status online, via phone, or using the app. The company has a network of auto repair facilities for its customers to choose from. 

A convenient feature for those who use the app to file is that the company sends customers a link to take and submit photos of their vehicle’s damage right inside the app. The company performs the estimate and sends the customer the payment for repairs, and the customer can utilize any auto repair service they want.

Does Farmers offer any other types of insurance?

Farmers car insurance is just one product the company offers. Farmers Insurance Group is a parent company for Farmers and its subsidiaries. If you want to put all your policies under one company, you can do so with this company. In addition to car insurance, Farmers offers the following types of insurance:

  • Homeowners
  • Life
  • Business
  • Umbrella
  • Pet
  • Specialty vehicle
  • Boat

Having multiple policies through a single company can help you manage your policies and payments. Farmers also offers discounts when you bundle multiple insurance products. However, you may still want to compare rates with other companies to ensure you get the best overall value for the coverage you need.

Farmers Car Insurance Review Takeaways

Farmers is one of the largest insurers in the U.S. The company operates in 42 states, providing a wide range of auto insurance products. The NAIC gives it a higher-than-average rating, but customers may pay higher rates for their policies, especially teen drivers. For those looking to bundle all their insurance products under one company, Farmers gives you that option, and it may also save you money.

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from Seve...

Professor & Published Author

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the need ...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

Reviews
for Farmers Insurance Group

3.99 (2,903 reviews)
1
February 15, 2024

Traci26

Unhappy after buy out

They took over/bought out Met Life which had my policy prior, I'd signed up for the Met Life policy because of the discount offered because of my work. I was happy with Met Life and since it switched to Farmers it's been a pain to deal with them, especially on the billing side of things. The thing that made me switch is that when I tried to make a payment the website (which was always horrible and difficult to navigate) was working so I couldn't ...
They took over/bought out Met Life which had my policy prior, I'd signed up for the Met Life policy because of the discount offered because of my work. I was happy with Met Life and since it switched to Farmers it's been a pain to deal with them, especially on the billing side of things. The thing that made me switch is that when I tried to make a payment the website (which was always horrible and difficult to navigate) was working so I couldn't make a payment. I planned to check it the next day and make a payment but I got busy and it slipped my mind, they sent a policy cancellation notice, but I didn't get it in the mail until after the cancellation date. When I called customer service the person was rude and unhelpful so I decided to use it as an excuse to change.
5
June 28, 2023

Buckeye_in_FL

2 Claims/2 Repairs & no hassles

We've had auto insurance with FIG for nearly 2 years and have had 2 claims during that period, one on each of our vehicles. Our daughter was using the SUV to attend graduate school in another state when another student clipped the left rear cover and quarter. Her insurance company failed to deal directly with our daughter and consequently, we were inundated with calls and mailings. We reported the claim to FIG and they contacted our daughter, set...
We've had auto insurance with FIG for nearly 2 years and have had 2 claims during that period, one on each of our vehicles. Our daughter was using the SUV to attend graduate school in another state when another student clipped the left rear cover and quarter. Her insurance company failed to deal directly with our daughter and consequently, we were inundated with calls and mailings. We reported the claim to FIG and they contacted our daughter, set up a DRP & rental for her. They took care of everything including subrogation. They did the same for our second vehicle when a truck shredded a tire in front of us, damaging the front cover. Dropped at the DRP and 3 days later we had it back, good as new. Thank you Farmers & The Harrod Agency for taking care of us.
1
May 19, 2021

Mickey_L

Farmers agent poor customer service

Despite my belief that I had a “local guy” I found that Farmers insurance agents have little interest in responding to current customers. I presume they are busy on sales calls. Despite the fact that I was a Farmers customer for 30+ years, I was unable to get my agent to return my calls on MULTIPLE occasions. When I ultimately gave up and cancelled my policy, it took three different forms of communication to get that done and only AFTER Farme...
Despite my belief that I had a “local guy” I found that Farmers insurance agents have little interest in responding to current customers. I presume they are busy on sales calls. Despite the fact that I was a Farmers customer for 30+ years, I was unable to get my agent to return my calls on MULTIPLE occasions. When I ultimately gave up and cancelled my policy, it took three different forms of communication to get that done and only AFTER Farmers advised they would be auto-charging my credit card for a policy cancelled 6 weeks prior. Stay away. You’re not getting anything ‘extra’ from having a local agent. You’re only being charged more.
4
January 16, 2021

slou117

Decent insurance coverage

They covered damage repairs to my car fairly easily although my rates increased significantly. Also, there were some issue with the rep handling my case not being responsive, but the issue was escalated and the person who stepped in was very helpful.
4
January 12, 2021

Mamasanders

Farmers Insurance - Consistently Reliable

I have had a very positive experience with Farmers for both my home and auto insurance. I can always reach my agent, and when I had a concern about an auto claim, I dialed an 800 number and they were incredibly nice and helpful.
4
January 8, 2021

emmahenry

Best Insurance company ever

I like this insurance company. I gathered a good experience from this company. Thanks for being with us.
1
January 5, 2021

treppers

Worst insurance company i've ever dealt with in my life!

I was involved in a wreck that caused significant damage to the side and front of my vehicle. I was not at fault, I was hit on the side traveling on the freeway. I was going straight and not making any changes in my direction. The other driver lost control and smacked into me, causing me to completely spin 4 times. There was damage caused to the front of the vehicle by road debri. When trying to get the front of the vehicle fixed, the adjuster ca...
I was involved in a wreck that caused significant damage to the side and front of my vehicle. I was not at fault, I was hit on the side traveling on the freeway. I was going straight and not making any changes in my direction. The other driver lost control and smacked into me, causing me to completely spin 4 times. There was damage caused to the front of the vehicle by road debri. When trying to get the front of the vehicle fixed, the adjuster called me a liar and said the damage was pre-existing. This is the worst company I have ever dealt with and I will never go back.
5
December 9, 2020

Tywko

Best insurance company

Great company and great people are working there. I think no one can beat their service and price now.
5
December 1, 2020

samw2

the best

A great company and the speed of the response of its customers is wonderful when the accident occurs. I thank them for their great work and the reliability of their wonderful service.
4
November 26, 2020

E92ghost

Farmers, all in one

The company is a well renowned company which has built its way up to where it is now the prices are a bit high but it’s worth it
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