Tag: JD Power

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J.D. Power: Buyers Act on Preconceived Notions

More consumers make decisions on preconceived notions about a brand’s quality than on actual reviews and ratings.

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How to Tell if Your Agent, Insurer are Legit

We think it’s a fine idea for you to check out the credentials of both insurers and agents. A consumer that conducts due diligence is ahead of the game, and apt to be satisfied.

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Five Steps to Select the Car Insurance That’s Right for You

When you think about your past interactions with car insurance companies, what’s the first thought that comes to mind in regards to customer service? Are you a respected and valued customer, or do you feel as if your insurer just considers you as nothing more than an anonymous policyholder identified by an account number?

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JD Power Releases 2011 Car Insurance Rankings

J.D. Power rankings are based on customer satisfaction rated in five separate areas: customer interactions with the insurer; price of premiums; types of policy offerings; policy billing and payment; and policy claims.

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