UPDATED: Dec 11, 2019
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When the damage to a vehicle exceeds what you’d pay in your deductible, filing an insurance claim makes sense. But for minor accidents and fender benders, it may seem that going through an insurance company, filing a claim, and filing a police report is too much work for the return. For example, it’s hard to rationalize filing a claim for which you have a $500 deductible if you have only $300 in damage, a scratch in paint, a broken headlight, or a small dent.
Additionally, if you don’t have the proper type of coverage to pay for damages, it may be pointless to file a claim. But choosing not to file a claim with the police and insurance company can be a risky decision, especially if there is another driver involved in the accident or if you are still financially responsible for the vehicle.
Why it’s Risky to Handle an Accident Alone
You don’t have the authority to hold other drivers accountable.When you’re involved in an accident with another driver, you don’t know that they will be true to their word. It sounds cynical, but if another driver promises to pay out of pocket for damages and asks to settle without filing a police report or insurance claim, you can’t guarantee that they have the money or will pay as promised. You don’t know that the personal information they provide is correct, and in general, it could put you at risk of paying for all of the damage to your car out of pocket.
You might overlook an important detail. Unless you are an expert, it’s possible that you are missing potential damage in your initial assessment of an accident. Something that may look like a small scratch or dent could actually be something much bigger, so it may benefit you to pay your insurance deductible instead of out-of-pocket costs for damages.
Drivers with car loans might need to show proof of repairs.
If you are still making payments on your vehicle, and you are involved in an accident in which the police arrive and file a report, your auto lender will be notified of the incident. Subsequently, you may be required to provide proof of repairs to your lien holder.
You have an obligation to your insurer to allow them to investigate a claim soon after the accident. If you are at fault in the accident, you must report the damage to your insurance company in a timely manner so they can investigate the claim, inspect the damage, and manage the other driver’s injuries or damages. If you delay this process, they could reasonably deny your claim, leaving you on the hook for the other driver’s damages as well as your own.
How to File an Accident Claim
After you have exchanged information with the other driver, taken photos of the vehicle damage and the accident scene, it’s time to contact your insurer. If your accident was anything more than a tiny scratch or a broken side-view mirror, you should report your accident to your insurance company as soon as possible. Here’s what you can expect right away:
- When you call your insurance company, you will need to have information about the other driver, vehicle damage, injuries, and witnesses. Keep the police report on hand as a reference.
- You will likely tell and retell the sequence of events leading up to and during the accident several times during this process. In order to provide the most accurate information possible, you should write down the details of the wreck as soon as possible. You’ll want the events to remain clear in your mind and to retell the details correctly each time.
- During your initial phone call, your insurance agent or a company representative will most likely talk to you about getting a vehicle inspection and damage estimate or appraisal, reserving a rental car if necessary and if your coverage allows for one, towing assistance, and payment options.
Your insurance company will review all of the paperwork and testimonies from both parties before determining which driver was at fault. Fault can be solely on one driver or can be split between drivers. Depending on your policy, you may be reimbursed for your deductible if you were deemed not at fault. If you were found at fault, you will likely have to pay your deductible, and possibly more if court costs and other legal fees or traffic tickets are involved.
Once you’ve filed a claim, you will have a team of people from your insurance company assigned to your case to determine fault, work with the other person’s insurance company, help you find a good body shop, acquire payment, and ensure your car is repaired properly. They will also monitor and investigate claims filed against you in the accident and work with the other driver’s insurance company to negotiate a deal that has your best interests in mind.