Kemper Car Insurance Review for 2025 [See if They’re a Good Fit]

Kemper car insurance review covers coverage starting at $47 a month and is backed by the huge network of companies under the Kemper Foundation. This review encompasses key features, benefits, and potential drawbacks that will help you decide if Kemper is the right fit for your insurance needs.

UPDATED: Jan 23, 2025Fact Checked

Tonya Sisler

Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage.  Tonya currently leads a team of 10 insurance copywri...

Content Team Lead

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

UPDATED: Jan 23, 2025

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

UPDATED: Jan 23, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 23, 2025Fact Checked
3.8
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Kemper Insurance Company

Average Monthly Rate For Good Drivers

$47

A.M. Best Rating:

A++

Complaint Level:

Low

Pros

  • Wide coverage options
  • Competitive pricing
  • Flexible payment plans
  • Strong claims handling
  • Multi-policy discounts

Cons

  • Limited online tools
  • Mixed customer reviews
  • Higher rates for riskier drivers

This Kemper car insurance review examines the offerings of Kemper Direct Auto Insurance, Kemper Corporation’s division focused on direct auto coverage, and the Kemper Property & Casualty Group, which handles a broader range of property and casualty insurance.

Kemper Car Insurance Review

With rates starting at $47 per month, Kemper offers competitive auto insurance options backed by the strength of its parent company, Kemper Corporation. Learn more about the different types of car insurance coverage.

Kemper Car Insurance Rating

Rating CriteriaKemper Car Insurance Review
Overall Score3.8
Business Reviews3.5
Claim Processing2.5
Company Reputation4.0
Coverage Availability5.0
Coverage Value3.4
Customer Satisfaction2.8
Digital Experience4.0
Discounts Available4.7
Insurance Cost3.8
Plan Personalization4.0
Policy Options3.8
Savings Potential4.1

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We’ll explore Kemper car insurance’s key features, benefits, and potential drawbacks to help you decide if it fits your needs. Shop for the best liability-only car insurance with our free quote comparison tool. Enter your ZIP code to begin.


Just the Basics

  • Kemper car insurance starts at $47 per month
  • Kemper Direct offers auto coverage online or by phone
  • Kemper Corporation oversees multiple insurance divisions

Kemper Car Insurance Review

Kemper car insurance offers various coverage options across all 50 U.S. states and the District of Columbia, making it a well-known name in the insurance industry.

Understanding the different divisions under Kemper, such as Kemper Direct and Kemper Property & Casualty, can help you find tailored insurance solutions. It's wise to evaluate your specific needs and select the policy that offers the best overall coverage for your situation.

Brandon Frady Licensed Insurance Agent

In this comprehensive review, we’ll explore Kemper’s coverage costs, how it compares to competitors, available discounts, customer reviews, and more to help you decide if Kemper is the right choice for you. Explore safe driving tips to get more details.

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Kemper Car Insurance Cost

This table depicts Kemper car insurance monthly prices by coverage level, age, and gender, giving minimum and full coverage options in different age ranges. Kemper car insurance rates vary significantly by age and gender. Younger drivers pay more, especially full coverage.

Kemper Car Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$239$619
16-Year-Old Male$258$639
18-Year-Old Female$194$456
18-Year-Old Male$221$520
25-Year-Old Female$57$152
25-Year-Old Male$58$156
30-Year-Old Female$53$255
30-Year-Old Male$54$275
45-Year-Old Female$48$128
45-Year-Old Male$47$125
60-Year-Old Female$44$114
60-Year-Old Male$46$117
65-Year-Old Female$48$122
65-Year-Old Male$46$125

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The older the driver, the lower the rate. The lowest rate is paid by those 45 years old. This shows how age and level of coverage affect insurance costs. Read about what car insurance covers to find out more.

Kemper Car Insurance Coverage

Kemper provides standard coverage options such as:

  • Bodily Injury Liability
  • Property Damage Liability
  • Comprehensive Coverage
  • Collision Coverage
  • Medical Payments
  • Personal Injury Protection (PIP)

Additionally, Kemper offers specialty coverage like:

  • Accident Forgiveness
  • Gap Insurance
  • Trip Interruption Protection

Kemper also provides SR-22 insurance for high-risk drivers, which can be required after certain traffic violations or accidents. Discover the perks of staying on your parent’s car insurance policy for further insights.

Kemper Average Cost vs. Competitors

Kemper’s rates are often more expensive than national providers, such as Geico and Progressive, especially for high-risk drivers. Kemper may not be the most budget-friendly provider, but its strength in offering coverage makes it stand out from other companies.

Additionally, its nationwide availability ensures that the policyholder can seek coverage in several different regions. To gain more information, browse the best car insurance by vehicle.

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Kemper Car Insurance Discounts

Kemper offers a variety of discounts to help lower your premium, including:

  • Safe Driver Discount: For maintaining a clean driving record
  • Good Student Discount: For students with good grades
  • Military Discount: For active-duty or retired service members
  • Bundling Discount: When combining home, life, or health insurance with auto insurance

Additional savings can be found through programs like:

  • Diminishing Deductible: Lowers your deductible after a certain period without accidents
  • Accident Forgiveness: Avoids rate increases after your first accident

Kemper offers discounts, including safe driver, good student, military, and bundling savings.

Kemper Car Insurance Homepage

Additional programs like Diminishing Deductible and Accident Forgiveness help lower costs while maintaining coverage. For additional details, refer to what car insurance brokers do.

Kemper Car Insurance Customer Reviews

While customer feedback regarding Kemper is mixed, many policyholders appreciate the extensive coverage options; however, several have expressed frustration with customer service and claim handling. The NAIC reports higher-than-average complaints during recent years at Kemper. Visit the perks and pitfalls of car insurance add-ons to get the full scoop.

Kemper Car Insurance: Pros and Cons

Kemper car insurance offers many coverage alternatives, each with inevitable trade-offs. Whether you want to find discounts or specialized coverage, it’s always a benefit to compare the advantages and disadvantages to determine if Kemper best fits your needs.

Pros

  • Wide Range of Coverage Options: Kemper provides full coverage options, including basic liability, full coverage, and specialty policies such as SR-22, so drivers can create a protection program that suits them.
  • Discount: Kemper also offers safe driver and student discounts, which further reduce the cost of premiums based on a clean driving record or good school grades.
  • SR-22 Coverage: Kemper is a good option for an offender who has been convicted of offenses before and is compelled to have SR-22 coverage. Its policies are offered at a rate that meets such requirements.

Cons

  • Higher Rates than Some Competition: Kemper can be costlier than competitors, especially for complete coverage and high-risk drivers. This may also compare unfavorably to Geico or Progressive.
  • Increased Complaint Levels Over the Past Years: Kemper has been subjected to increasing customer complaints, with claims and billing the leading causes cited.

Kemper’s coverage is good and includes some discounts, but higher-priced policies and concerns with customer service are likely to hold some back.

Kemper Car Insurance Review: High-risk car insurance definition card

Consider these issues when determining if Kemper fits your car insurance needs. To understand more, look at when to use your deductible.

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Kemper Business Reviews

However, Kemper has earned an A++ rating from A.M. Best, indicating superior financial strength in J.D. Power.

Kemper Car Insurance Business Ratings and Consumer Reviews

AgencyKemper Car Insurance Review
J.D. Power: Kemper Car Insurance ReviewScore: 795 / 1,000
Avg. Satisfaction
BBB: Kemper Car Insurance ReviewScore: A
Good Business Practices
Consumer Reports: Kemper Car Insurance ReviewScore: 68/100
Mixed Customer Feedback
NAIC: Kemper Car Insurance ReviewScore: 1.10
Avg. Complaints
A.M. Best: Kemper Car Insurance ReviewScore: A++
Superior Financial Strength

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Auto Insurance Study, Kemper ranked below average, particularly in customer satisfaction areas such as ease of claims filing and agent communication. Consult the best car insurance companies to learn more.

Kemper Car Insurance: Coverage and Customer Service Insights

Kemper auto insurance offers various coverages and discounts, so it’s a good fit for specific types of drivers —precisely, drivers needing SR-22 coverage.

When choosing car insurance, reviewing all available coverage options is crucial to ensure your vehicle is adequately protected, especially with a reliable company like Kemper. Always consider both liability and comprehensive coverage to safeguard against unexpected events.

Justin Wright Licensed Insurance Agent

However, the company falters with customer satisfaction and is often priced higher than companies like Geico or Progressive. Consider this if you are willing to accept a higher cost and can get one of their better discounts. Dive into how car insurance works for more insights. Affordable car insurance rates are just a click away. Enter your ZIP code into our free quote tool to find the best policy for you.

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Frequently Asked Questions

What is Kemper Direct Auto Insurance?

Kemper Direct Auto Insurance is a division of Kemper Corporation that provides direct auto coverage. It offers competitive rates and a variety of coverage options. Customers often refer to Kemper auto insurance reviews for pricing and service quality feedback. For complete information, take a look at what car insurance covers.

What is Kemper Corporation?

Kemper Corporation is the parent company of Kemper Direct Auto Insurance and other subsidiaries, including Kemper Property & Casualty Group and Kemper Life & Health Group. It is a leading provider of insurance solutions across the United States. Read Kemper’s reviews to learn more about the company’s performance.

What types of coverage does Kemper Property & Casualty Group offer?

Kemper Property & Casualty Group provides a range of coverage options, including auto, home, and other property-related insurance. Kemper home insurance reviews highlight its flexibility and options for policyholders.

What is The Kemper Foundation?

The Kemper Foundation supports community development initiatives, including education and philanthropic projects, to strengthen Kemper Corporation’s impact on the communities it serves. View cheap car insurance companies to find out more.

What discounts does Kemper Direct Auto Insurance offer?

Kemper offers discounts for safe drivers, good students, military personnel, bundling discounts, and additional savings through programs like Accident Forgiveness and Diminishing Deductible.

These discounts often contribute to positive Kemper insurance reviews. Enter your ZIP code into our free comparison tool to see how much you can save on your car insurance.

How does Kemper compare to other insurance providers?

While Kemper provides extensive coverage options and nationwide availability, its rates are often higher than those of competitors like Geico and Progressive, especially for high-risk drivers. Check out Kemper insurance ratings to evaluate customer satisfaction and service quality.

Does Kemper provide SR-22 insurance?

Yes, Kemper offers SR-22 insurance for high-risk drivers who need proof of financial responsibility after certain violations or accidents. Many Kemper auto reviews mention their support for high-risk policies. Learn from our one-day car insurance coverage for additional insights.

What are the customer reviews of Kemper car insurance?

Customer reviews for Kemper are mixed. Many policyholders appreciate the coverage options, but some have expressed concerns about customer service and claims processing. For more specific insights into claims, refer to Kemper car insurance reviews.

What is the A.M. Best rating for Kemper Corporation?

Kemper Corporation has earned an A++ rating from A.M. Best, indicating superior financial strength and stability in the insurance market. Customers frequently mention the Kemper preferred rating in their evaluations.

What is included in Kemper Life & Health Group’s offerings?

Kemper Life & Health Group specializes in providing life and health insurance products, offering tailored solutions to meet the needs of individuals and families. Many residents of Houston, TX, search for Kemper life insurance options.

Reviews, such as Kemper life insurance reviews or Kemper health insurance reviews, can provide insights into the group’s offerings. Access factors that affect the price of car insurance for deeper details.

How can I get a quote from Kemper Direct Auto Insurance?

To get a quote, enter your ZIP code on Kemper’s website or use their free quote comparison tool to compare rates and find the best policy for your needs. For convenience, you can also pay Kemper insurance online.

What do people say about Kemper renters insurance?

Many policyholders find Kemper renters insurance reliable for affordable and flexible coverage. For additional feedback, check Kemper insurance reviews. Ready to find cheap car insurance? Use our free comparison tool to get started.

How much does Kemper auto insurance cost?

Kemper auto insurance rates start at approximately $47 per month. The cost varies based on coverage level, driver age, location, and driving history. For feedback on pricing, check out Kemper auto insurance reviews and Infinity car insurance reviews for comparisons.

Is Kemper insurance good?

Potential customers often ask, “Is Kemper insurance good?” While opinions vary, Kemper insurance reviews and ratings usually highlight the company’s wide range of offerings, such as Kemper car insurance and Kemper life insurance reviews.

Tonya Sisler

Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage.  Tonya currently leads a team of 10 insurance copywri...

Content Team Lead

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance related. We update our site regularly, and all content is reviewed by car insurance experts.

Reviews
for Kemper Corporation

2.84 (209 reviews)
1
July 14, 2023

lisal

Stay far away

Kemper changed my policy from a 12 month to a six month- but same payment. Doubled my premium. Reason: a glass claim. $500 windshield. I dared to use coverage I have paid for for many years but never needed before. My punishment for daring to use what I bought?? Doubling my premium. Stay far away from this shady company.
1
May 15, 2023

deniser89

Negligent Company

I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawye...
I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawyer who is ready to take action but I have been trying my best to give the benefit of doubt that maybe just maybe this week they will finally give me a call with an actual update. Its about to be three months and i am running out of patience. I don't know how anyone would continue to work with Kemper / Infinity after having these issues.
1
May 6, 2023

Moni_R

Horrible insurance

No communication, accident happened 5 days ago. They said someone would come look at the damage of the car….NO body ever called or showed up. They offer no rental service coverage. This issuance is by far the worst I highly do not recommend.
1
April 25, 2023

Josh_P

Kemper auto insurance is a scam

Horrible auto insurance company. Poor customer service, poor adjusters, and poor appraisers. These guys are crooks that only look out for their bottom line and saving their company money. DON'T USE!!!!
0.5
April 20, 2023

Josh Pico

Kemper Corporation review

Kemper/Infinity Auto Insurance is a scam! They will collect your premiums without helping you in the time of need. Absolute crooks. DON\'T USE THEM!!! Department of Insurance complaints confirm this review. Avoid this company, they will not take care of you.
1
April 24, 2022

Karla_

Too expensive!

Kemper is a rip off. My payment goes up a few dollars after a few months and they just disregard it as ‘it’s just a few dollars’. Maybe I don’t have a few dollars and thought the agreed amount would stay the same. Be aware. I would never refer to them to anyone. As careful of a driver as I am I don’t feel comfortable they would cover damages from an accident.
1
April 2, 2022

Moquendo_

This company is not trustworthy! Look for another insurance

Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they ...
Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they will blind side you with extra charges!
1
July 10, 2021

sergeche

the worst insurance ever

If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency...
If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency, because people should be protected from dishonest business practices
1
July 6, 2021

Garrett_W

THE WORST INSURANCE COMPANY EVER - THEY WILL NOT HELP YOU

If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FO...
If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FOR A $2,000 CLAIM AND THEY WILL NOT HELP ME. THE WORST COMPANY I HAVE EVER DEALT WITH.
1
June 28, 2021

MsKendall

Worst Customer Service

I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay f...
I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay for. I will researching a new auto insurance and pay the slightly higher premiums.
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<h3>Kemper Car Insurance Monthly Rates by Driving Record</h3>
<h3>Kemper Car Insurance Monthly Rates by Driving Record</h3>