Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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Reviewed by Jeffrey Johnson
Insurance Lawyer Jeffrey Johnson

UPDATED: Jul 14, 2021

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The National Highway Traffic Safety Administration (NHTSA) has released details of the General Motors (GM) safety recall on a triplet of 2011-2012 SUVs built from the same basic platform. Just over 50,000 units of the Buick Enclave, Chevrolet Traverse and GMC Acadia will be recalled for issues with windshield wipers.

GM determined that in areas with moderate to heavy annual snowfall, the windshield wipers can be restricted by buildup of either snow or ice on the windshield. Once their movement is restricted, the nut that connects the wiper blade to the wiper assembly can become loose, rendering the wiper inoperative. Windshield wiper failures reduce or eliminate visibility on the road leading to serious dangers. Of course, the issue was seemingly limited to these cold environments. Some residents of particularly wet climates might also be more concerned about faulty windshield wipers.

In reality, the nuts simply weren’t tightened to the appropriate level of torque at the factory. Winter weather demonstrated that fact to General Motors as the warranty claims began to trickle in. GM dealers will tighten the nuts to ensure they’re brought into specification. This simple fix can be done in any part of the world where GM cars are sold. If you have faulty wipers that need to be replaced, GM can also do that. GM has since changed the process at the factory so no further models should be affected.

GM says that Enclave, Traverse and Acadia models registered in the following “heavy snowfall” states will fall under the recall:

Alaska, Colorado, Connecticut, Delaware, Idaho, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, Wyoming and the District of Columbia.

Owners will be contacted by GM via mail, and the recall begins next week on April 16. Service time is expected to be 15 minutes or less.

If you own an Enclave, Traverse or Acadia and have questions or concerns, contact the General Motors division that services your vehicle toll free referencing GM safety recall campaign number 12036. Each of the three divisions has its own toll free customer service lines:

  • Buick 1-800-521-7300
  • Chevrolet 1-800-222-1020
  • GMC 1-800-462-8782

Owners can also call the NHTSA vehicle safety hotline at 1-888-327-4236. The NHTSA campaign ID number is 12V151000.

What Are The Best Auto Insurance Rates on GM Cars?

Inoperative windshield wipers aside, GM has picked up in popularity across the world. Many Americans rely on them to get where they’re going every day. How do insurance companies look at this, and where can GM owners find their most affordable auto insurance rates?

Each situation is unique. Auto insurers have to look at a bigger picture that includes the driver, car, where you live and garage your car, and much more. To get started, enter your zip code in our quote calculator.